Delivery

At Farm House Tack, we believe that the pursuit of equestrian excellence knows no borders. Just as we meticulously curate our collection of Dressage Saddles, Therapeutic Gear, and Performance Apparel, we have crafted a seamless, reliable, and transparent global delivery service to ensure your essential gear arrives safely and promptly, from our home to your stable.

Understanding that our community spans from the disciplined dressage arenas of Europe to the vast endurance trails of the Americas and beyond, we have partnered with world-leading logistics carriers to offer you flexible and secure shipping options. Our mission is to make premium equestrian equipment Accessible, delivering not just products, but the promise of enhanced safety, comfort, and connection with your horse.

Our Shipping Philosophy: Efficiency Meets Care

Every order is handled with the same attention to detail we apply to selecting our tack. From the moment you place your order for those perfectly fitted Bell Boots or a custom-balanced Close Contact Saddle, our team in Dallas springs into action.

Your Shipping Options

To suit your needs and timeline, we offer two primary shipping methods:

1. Standard Expedited Shipping

• Carrier: DHL or FedEx – renowned for their reliable international tracking and speed.
• Cost: A flat rate of $12.95 USD.
• Delivery Timeline: Once shipped, your package typically arrives at your doorstep within 10-15 business days worldwide*.
• Ideal For: Riders seeking a balance of speed and value for their new Helmet, Baselayer, or Saddle Pad.

2. Free Standard Shipping

• Carrier: EMS (Economy Mail Service).
• Cost: FREE on all orders over $50 USD.
• Delivery Timeline: Once shipped, please allow 15-25 business days for delivery.
• Ideal For: The savvy equestrian planning ahead for essentials like Grooming Supplies, Breeches, or adding to their Danny & Ron’s Rescue Collection. A perfect way to maximize value.

*Delivery times are estimates and may be affected by factors beyond our control, such as customs processing. We ship globally, with the exception of a few remote regions and specific areas in Asia. You will receive full tracking information as soon as your order is dispatched.

Transparency from Checkout to Delivery

Aligned with our core value of Transparent Value, all shipping costs and timelines are clearly displayed at checkout. There are no hidden fees. We believe you should invest in your performance, not in surprising logistics costs.

Hassle-Free Returns

Your complete satisfaction is paramount. If your item isn’t the perfect fit, you have 15 days from the date of delivery to initiate a return. Please visit our Returns & Exchanges page or contact our customer care team for a seamless process. We stand behind the quality of every product, from our Custom Bits to our Endurance Saddles.

Thank you for choosing Farm House Tack as your partner in the equestrian journey. We are honored to serve riders across the globe and can’t wait to hear about the performance and partnership our gear helps you achieve.